Hey folks, Elizabeth Napolitano here with some not-so-great news. It seems like Microsoft Teams is having a bit of a hiccup, causing headaches for many users. The trouble started around 11 a.m. Eastern this past Friday, and things went from bad to worse as the afternoon rolled on. The peak of the chaos hit just before 2 p.m., with over 14,500 service incidents reported, according to DownDetector.
Microsoft hasn't given us the lowdown on what went wrong just yet. We reached out to them for a comment, but no response as of now.
Checking out the user complaints on DownDetector, it seems like 67% of the issues are with the Teams app itself. Another 25% are struggling with service connection, and the remaining 8% are battling website problems. People are airing their grievances about messaging delays and wonky graphic displays, making it clear that the Teams experience isn't all sunshine and rainbows right now.
Now, Microsoft did acknowledge the issue in a post on Friday through their office account for service incidents, Microsoft 365 Status. They mentioned a "networking issue impacting a portion of the Teams service" and assured everyone that they've shifted the affected processes to a backup system. It's like flipping a switch to keep the lights on during a power outage – a backup plan in action.
So, if you're having a hard time with Teams, you're not alone. Microsoft is on it, doing their tech wizardry to get things back on track. Let's hope everyone can soon get back to their virtual meetings and collaborations without a hitch. Fingers crossed!